Platform Operation

Enable and maintain platform features and functionality.

Customer Service

Address customer inquiries and support requests efficiently.

User Experience Personalization

Understand service usage patterns and diagnose technical issues.

Provide tailored recommendations and create a consistent experience.

Account Management

Facilitate user registration and account services.

Communications

Respond to inquiries and share updates, product info, or service-related notices.

Send newsletters, special offers, and updates (with an option to unsubscribe, except for mandatory service-related emails).

Audit and Retention

Retain user information post-account deactivation for backup, archival, or audit purposes.

Preserve public or semi-public content indefinitely, even after account termination.

Fraud Prevention

Detect and combat fraud, unauthorized activities, or illegal behavior.

Application Processing

Manage service requests and related claims.

Obligation Fulfillment

Ensure compliance with agreements and legal requirements.

Resolve issues with provided services.

Product Development

Create or improve products and services tailored to user needs.

Legal Compliance

Adhere to applicable laws and regulations.
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